Privacy Policy

Last updated: March, 2026

Pivot Life (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.pivotlifestudios.com, or engage with our services.

By using this website, you agree to the collection and use of information. Where required by law, we will obtain your consent before collecting or using your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Information submitted through contact forms, booking forms, or email sign-ups

  • Any additional information you choose to provide during inquiries, bookings, or consultations

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or source

This information is collected using cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services

  • Schedule and deliver strategy calls or consultations

  • Process payments and transactions

  • Send emails, updates, or resources you have requested

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Payments

Payments made through our website are processed by third-party payment providers (such as Stripe or Squarespace Payments). We do not store or have access to your full credit card details.

These providers collect and process payment information in accordance with their own privacy policies.

4. Email Communications

If you subscribe to our email list or provide your email address, you may receive communications related to our services, updates, resources, or marketing communications. You can unsubscribe at any time by clicking the link included in our emails.

5. Cookies and Analytics

Our website may use cookies in the future and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

6. Sharing Your Information

We may share your information with trusted third-party service providers who assist us with operating our website and delivering services, including website hosting, scheduling tools, payment processors, email marketing providers, and analytics platforms.

  • Website hosting

  • Scheduling and booking tools

  • Email delivery

  • Payment processing

  • Analytics and performance tracking

These providers are only given access to information necessary to perform their services and are required to protect your information.

Your information may be transferred to and processed in countries outside your place of residence, including where our service providers operate. These jurisdictions may have different data protection laws. By using this website, you consent to such transfers where necessary to operate our services.

7. Data Storage and Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain uses of your information

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, maintaining business records, and complying with legal obligations.

When personal information is no longer required, it is securely deleted or anonymized.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

The Pivot Life
info@pivotlifestudios.com
Canada